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NDIS Services & Professionals

How Much Do NDIS Plan Managers Get Paid in 2023?

How Much Do NDIS Plan Managers Get Paid in 2023?

Navigating the world of the National Disability Insurance Scheme (NDIS) can be a complex and challenging process for participants. This is where NDIS Plan Managers step in, playing a crucial role in ensuring that participants receive the support they need while managing their plans effectively. A common question that arises is, “how much do NDIS plan managers get paid?” Let’s delve into the world of NDIS Plan Managers and explore their roles, salaries, benefits, challenges, and more.

Understanding NDIS Plan Managers

NDIS Plan Managers are professionals who oversee the financial and administrative aspects of NDIS participant’s plans, providing support and guidance throughout the process. They handle financial reporting, collaborate with support coordinators, and ensure that the participant’s NDIS plan is executed smoothly, making the most of their ndis funds.

It’s a Plan Manager’s duty to oversee the correct implementation of a participant’s plan.

The Role of an NDIS Plan Manager

An NDIS Plan Manager is responsible for managing budgets, ensuring compliance with NDIS guidelines, and helping to process payments. As a crucial part of their role, Plan Managers pay providers for the services rendered to the participants, making sure that each participant’s vision for their life and supports is implemented.

Plan Managers, as seasoned professionals, must stay abreast of NDIS guidelines and regulations. They also handle substantial workloads and keep a close eye on plan spending to guarantee the appropriate use of funds. This role presents both advantages and challenges, offering the opportunity to assist individuals with disabilities in obtaining the services they require, as well as the potential to receive a fair remuneration.

How Plan Managers Support NDIS Participants

Plan Managers provide invaluable assistance to NDIS participants by managing their financial obligations, completing paperwork, and offering advice on how to self manage. They often work closely with local area coordinators to ensure that participants receive the necessary support and access to services.

Advanced software solutions, such as Brevity, have been developed to streamline and simplify the plan management process for NDIS Plan Managers. These tools enable efficient service booking and financial management, making the lives of both Plan Managers and participants easier.

Factors Influencing Plan Manager Salaries

how much do ndis plan managers get paid?

Factors such as a Plan Manager’s experience level and geographic location can influence their salaries. These aspects should be taken into account when assessing the salary potential for professionals in the plan management field.

Plan Managers’ compensation varies, with a spectrum that ranges from entry-level to six-figure salaries.

NDIS plan managers, starting at an annual salary of approximately $50,000-$55,000, play a pivotal role in ensuring efficient fund management. NDIS allocates an average of $1,300 annually to its participants. This allocation encompasses a comprehensive coverage, including an initial lump-sum payment designed to address and settle any immediate expenses incurred by beneficiaries.

Experience Level and Salary Expectations

Entry-level Plan Managers can expect to earn around $55,000 per annum, with more experienced professionals earning higher salaries. Their responsibilities include:

  • Providing regular reports to participants
  • Ensuring their plans are managed effectively
  • Ultimately impacting the lives of NDIS participants in a positive manner.

With a median annual remuneration of $120,000 in Australia, a career as a Plan Manager exhibits strong potential for growth and advancement. This demonstrates the potential for a rewarding career in the NDIS plan management sector.

Geographic Location and Salary Differences

The cost of living and service demand in different regions may cause variations in Plan Managers’ salaries. Therefore, it’s advisable to examine the market and comprehend the salary range for NDIS Plan Managers in your particular region.

NDIS Plan Manager Price Guide:

  1. Overview: The NDIS Plan Manager Price Guide is a comprehensive document published by the National Disability Insurance Agency (NDIA). It serves as a reference for NDIS participants, plan managers, and service providers to understand the pricing and payment arrangements associated with plan management services.
  2. Pricing Structure: The Price Guide outlines the rates at which NDIS plan management services can be claimed and reimbursed. These rates are determined based on various factors, including the complexity of the service, the qualifications and experience of the plan manager, and regional price variations.
  3. Service Categories: It categorizes plan management services into different tiers or levels, each associated with a specific price. These categories encompass a range of plan management activities, such as budgeting, payment processing, financial reporting, and support coordination.
  4. Support Coordination: The Price Guide also covers support coordination services, which can be offered by plan managers or separate support coordination providers. It outlines the rates for support coordination based on the participant’s support needs and goals.

A plan manager helping an NDIS participant understand the current state of NDIS plan manager salaries

How Do NDIS Plan Managers Get Paid?

  1. Service Fees: Plan managers charge fees for their plan management services. These fees are within the pricing limits specified in the NDIS Plan Manager Price Guide. The participant’s NDIS plan budget includes funding for plan management, which can be used to pay these fees.
  2. Reimbursement: Plan managers facilitate the payment of NDIS-related invoices on behalf of participants. They request reimbursement from the NDIA for eligible expenses incurred by the participant for their approved supports and services.
  3. Claiming Process: Plan managers submit claims to the NDIA for the services they have provided to participants. Claims must adhere to the guidelines and pricing set out in the Price Guide. Once approved, the NDIA reimburses the plan manager for the costs associated with plan management.
  4. Monthly Statements: Plan managers provide participants with monthly statements detailing the funds spent, remaining budget, and the services paid for. This transparency helps participants track their NDIS funding and expenses.
  5. Choice of Plan Manager: NDIS participants have the flexibility to choose their plan manager. They can opt for a plan manager who best suits their needs and preferences while ensuring the chosen plan manager complies with the NDIS pricing regulations.

How to Become an NDIS Plan Manager

A plan manager helping an NDIS participant understand how to become an NDIS plan manager

Becoming an NDIS Plan Manager requires a background in finance or a related field, as well as knowledge of NDIS guidelines and processes. Companies like Lifeful, for example, seek skilled Finance professionals with expertise in Plan Management to join their team and make a difference in the lives of NDIS participants.

Aspiring NDIS Plan Managers, by honing their skills and qualifications, can set out on a fulfilling career journey. This path not only offers the chance to make a difference in the lives of individuals with disabilities but also promotes professional growth and advancement.


In conclusion, NDIS Plan Managers play a vital role in the lives of NDIS participants, providing support and guidance in managing their plans effectively. With a competitive job market and opportunities for growth and advancement, NDIS Plan Managers can enjoy a fulfilling career while making a difference in the lives of those they serve. By understanding the factors influencing salaries, negotiating fair compensation, and staying informed about NDIS guidelines and processes, Plan Managers can excel in this rewarding profession.

Frequently Asked Questions

What are the three NDIS management categories?

The NDIS offers three primary management options for handling your NDIS funding:

  • NDIA Managed: The NDIA directly manages your NDIS funding, pays providers, and handles financial transactions on your behalf.
  • Self-Managed: Participants take on the responsibility of managing their NDIS funds independently. They pay service providers directly and claim reimbursement from the NDIA.
  • Plan Managed: Participants appoint an NDIS plan manager to assist with managing their NDIS funding. Plan managers handle payment processing, budgeting, financial reporting, and claim submissions.

What criteria should I consider when selecting an NDIS plan manager?

When choosing an NDIS plan manager, consider the following criteria:

  • Experience: Look for a plan manager with experience in NDIS plan management to ensure they are knowledgeable about the NDIS system and its processes.
  • Fees: Understand the fee structure of the plan manager and ensure it aligns with your budget and NDIS plan.
  • Services Offered: Confirm that the plan manager provides the specific services you require, such as budgeting, payment processing, and financial reporting.
  • Reputation: Research the plan manager’s reputation and customer reviews to gauge their reliability and customer satisfaction.
  • Transparency: Ensure the plan manager offers transparent monthly statements and clear communication about your NDIS funds.

What is the difference between a plan manager and a support coordinator for NDIS?

A Plan Manager is primarily responsible for overseeing financial aspects of your NDIS plan, whereas a Support Coordinator helps with managing the services and providers that you hire. Both can be accessed regardless of your NDIS management type, if deemed necessary by the NDIS.

How do NDIS providers make money?

NDIS providers make money by providing services or products to NDIS participants, with the NDIS paying for them through funding allocated to the participant.