Are you a Carer, Cleaner or Driver? Join us @ Help To You.


NDIS Services & Professionals

the right System to Hire Your Own Private Support Worker NDIS

the right System to Hire Your Own Private Support Worker NDIS

Welcome to your go-to guide for all things NDIS and private support worker ndis ! If you’ve ever felt tangled in a web of acronyms like NDIS, ABN, and the rest, we’re here to untangle that web and add a dash of clarity. Trust us; it’s simple

The National Disability Insurance Scheme (NDIS) is an empowering initiative that lets you have the driver’s seat when it comes to your own care. Yes, you read that right! You can be the one calling the shots, choosing who assists you, how they do it, and when. It’s like having the “choose your own adventure” book for life support services. 

Self-management under NDIS means you can even hire your own private support worker. Think of it as being the casting director for your life’s movie, picking the perfect co-star to help you shine. 

Once you’ve found the right support worker, preparing for the job interview is crucial. Learn more about mastering your NDIS job interview with our comprehensive guide.

So, whether you’re completely new to this or you’re just looking for some pro-tips to refine your hiring process, we’ve got your back. Ready? Let’s dive right in!

When is it Beneficial to Employ a Private Support Worker?

So, you’ve got your NDIS plan and funding sorted. But when does it actually make sense to hire your own support worker? Well, if you’re after personalized support services tailored to your daily living requirements, an independent support worker could be your knight in shining armor! Imagine having the freedom to decide the “who, what, where, and when” of your disability support, and even having the flexibility to negotiate your own rates. Sounds like a dream, doesn’t it?

For example, if you have specific needs or goals that mainstream agencies can’t quite meet, your own support worker can provide a more customized approach. The benefits can be numerous, from flexible hours and specific skill sets to a more personal connection. It’s especially handy if you need someone to assist with tasks like transport, cooking, or grooming.

Hiring of a Private Support Worker

Steps to Initiate the Hiring of a Private Support Worker

Identifying Your Support Needs

First things first, let’s talk turkey—what do you actually need help with? Whether it’s daily chores, personal care, or specific skills training, your support needs will determine the type of support worker best suited for you. Jot down a list of areas where you could use some help. This will make it easier when you’re scanning through profiles of potential disability support workers.

Budgeting for Support

Ah, the money talk! When you’re self-managed, you have a support budget to stick to. How much of your NDIS funding can be allocated to hiring support workers? Understanding your financial limits helps you negotiate the hourly rate and make sure you stay on budget. Don’t forget to consider additional costs like transport fees or any other expenses that may be a part of the service agreement.

When considering your budget, it’s essential to understand the current pay rates in the industry. Get insights into the pay rates for NDIS support workers in 2023.

Selecting the Right Support Worker

Swipe right for the perfect match! You’ll want a support worker whose skills and qualifications align with your needs. But it’s not all business; they should be someone you feel comfortable with. After all, this person will be a part of your life, helping you with tasks and possibly accompanying you to various places. Check for qualifications, experience, and don’t hesitate to ask for references.

Where to Seek Help

If you’re not sure where to start, support coordinators can be real lifesavers. They can guide you through the entire process, from understanding your NDIS plan to finding support workers. You can also use platforms and websites dedicated to connecting NDIS participants with qualified support workers. Remember, there are both registered and unregistered providers out there, so you have plenty of options.

Finding Suitable Support Workers

Finding support workers can be as easy as scrolling through your phone. There are websites, like help to you, that link you to a range of disability support workers. If you prefer a more personal approach, ask for recommendations from friends or family members who are also NDIS participants. Once you’ve created a shortlist, it’s time to conduct interviews and make your final selection.

If you’re a support worker seeking opportunities, discover the best NDIS support worker jobs near you and elevate your career.

Legal Considerations: Differentiating a Contractor from an Employee

Alright, so you’ve found the perfect independent support worker to help with your disability support needs. But before you jump into a professional relationship, let’s discuss an important legal consideration: is your support worker a contractor or an employee?

When you’re managing your own NDIS supports, this distinction is crucial. It affects how you manage tax obligations, superannuation, and insurance, among other things. A contractor typically runs their own business and will have their own ABN and public liability insurance. An employee, on the other hand, is part of your household’s payroll, and that comes with a different set of obligations.

Required Documentation and Checks

ABN and Insurance Requirements

First up, your chosen support worker needs to have an Australian Business Number (ABN). This number identifies them as a sole trader or business entity, essentially proving they’re self-employed. You should also check whether they have their own public liability insurance. While NDIS registered providers are required to have this insurance, if you’re engaging an unregistered provider, make sure this box is ticked.

The Invoicing Process

When it comes to payments, your support worker will typically send an invoice for their services, another sign that they’re a contractor and not an employee. These invoices should include details like their ABN, the service provided, the date, and the agreed-upon hourly rate. You’ll then pay this invoice from your NDIS funds, whether they’re managed by a plan manager or self-managed. Remember to keep a record of all invoices and payments; they’re essential financial documents you might need later.

Additional Safety Checks

Safety first! Make sure your support worker has completed all required safety checks. These usually include a police check and a Working With Children Check if they will be interacting with children. These checks are not just best practice; they’re often legally required, especially for roles involving vulnerable community members. Some states also require NDIS worker screening, so be sure to tick off these compliance measures before proceeding.

H2: How Support Workers Can Apply for an ABN: Step-by-step Guide

So you’re a support worker or an aspiring independent support worker interested in offering disability support services. Good on you! To get started, one of the first things you need to do is apply for an Australian Business Number (ABN). This is a key step in becoming self-employed and setting up your own business.

Go to the Australian Business Register website: This is the official channel for applying for an ABN.

Fill Out Required Information: This typically includes personal details, business structure (you’ll likely be a sole trader if you’re an independent support worker), and estimated earnings.

GST and Tax Obligations: You’ll also be asked about your estimated turnover and whether you need to register for Goods and Services Tax (GST).

Finalize and Submit: Once you’ve filled out all the required fields, review your application for any mistakes and then submit it.

Wait for Confirmation: The ABN is usually generated instantly or within a few days. You’ll need this ABN for invoicing NDIS participants, meeting tax obligations, and potentially registering for GST.

Help To You Logo

Using ‘Help to You’ to Connect with the Right Support Workers

Navigating through NDIS funding, service agreements, and support budgets to find your own support worker can be overwhelming. ‘Help to You’ simplifies this process, providing a seamless link between NDIS participants and disability support workers.

The ‘Help to You’ Process

Our platform is designed to assist both NDIS participants and independent support workers in three major areas:

Identifying Your Needs

‘Help to You’ provides a range of tools and resources to help you determine your daily living requirements and desired outcomes. Whether you need assistance with transportation, cooking, or more specialized care, we make it easier to identify and match these needs with qualified support workers.

Provider Connection

‘Help to You’ bridges the gap between NDIS participants and both registered and unregistered providers. With our platform, you have the freedom to engage with support workers who align with your needs and negotiate your own rates, offering maximum flexibility and control.

Making the Best Choice

Selecting a disability support worker is a crucial decision. ‘Help to You’ offers profiles, reviews, and compliance checks to help you make an informed choice. From hourly rate comparisons to qualifications and police checks, we offer plenty of options to ensure you find the most suitable provider for your circumstances.

Additional Guidelines for NDIS Commission Support Workers

Navigating through the NDIS Commission’s regulations and guidelines is vital for independent support workers, disability support workers, and those engaged in disability services. This section offers an overview of essential considerations and updates.

Definitions and Screening

What Defines a Worker in NDIS Commission

In terms of NDIS, a worker is generally considered a professional involved in providing NDIS supports and services. The definition can include self-employed support workers, sole traders, and contractors. Each worker must meet certain qualifications and complete NDIS worker screening to be considered compliant with NDIS quality and safeguards commission guidelines.

State-Specific Screening Procedures

Worker screenings can differ depending on the state. These screenings typically involve a police check, working with children check, and other relevant background checks. Both registered and unregistered providers should adhere to state-specific requirements. It is important to note that family members providing support may also need to undergo these checks, depending on the circumstances.

News and Regulatory Updates

Staying updated with tools, grants, and legal changes is essential for ensuring best practices and managing your own business effectively. Newsletters, emails, and the NDIS Commission website are useful resources for this purpose.

Tools: As an independent support worker, there are tools available to help manage work schedules, plan management, and even invoicing processes. Many of these can integrate with NDIS funds management systems.

Grants: There are financial resources available to both registered and non-registered providers. These can help you cover costs like public liability insurance, training, and support coordination.

Legal Updates: Regulatory updates may involve changes to service agreements, NDIS codes of conduct, and restrictive practices. It’s essential to keep abreast of these changes to stay in compliance.

Frequently asked questions

What responsibilities does a support worker have within the NDIS framework?

A support worker in the NDIS assists participants with daily living requirements and helps achieve goals outlined in their NDIS plan. They operate under NDIS Commission guidelines and may offer varied services, from personal care to specialized disability support.

How can I establish myself as a self-employed support worker in Australia?

To become a self-employed support worker in Australia, acquire relevant qualifications like a Certificate III in Individual Support, obtain an ABN, and register for public liability insurance. Meeting NDIS guidelines, including worker screening, is crucial for those offering NDIS supports.

What credentials are required to become a disability support worker in Australia?

A minimum qualification such as a Certificate III in Individual Support is typically required to become a disability support worker in Australia. Background checks like national police checks and Working with Children Checks are also mandatory. Understanding NDIS regulations is essential for those serving NDIS participants.


If you’re a disability support worker or self-employed support worker, start by ensuring you have all the required documentation and checks, including an ABN and appropriate insurances.

Utilize platforms like MyCareSpace and “help to you” for bridging gaps between NDIS participants and service providers. They can also be valuable resources for finding support workers that align with your needs and desired outcomes.

Stay informed with regulatory updates through the NDIS Commission website, newsletters, or by sending emails to reliable sources.

If you are an NDIS participant or a family member looking to engage support services, consult with a support coordinator or a plan manager to help you navigate your NDIS plan and manage your support budget effectively.